We’re here to help.
We aim to respond within 1–2 working days.
For order enquiries, please include your order number so we can assist you as quickly as possible.
Frequently Asked Questions
Where do you deliver?
We currently deliver within the United Kingdom only.
When will I receive my order?
Orders are carefully prepared and dispatched within 1–2 working days. Delivery typically takes 2–4 working days after dispatch.
You’ll receive a confirmation email with tracking details once your order is on its way.
What is your return policy?
We hope you love your Voléa ritual. If you change your mind, unopened and unused products may be returned within 14 days of delivery.
For hygiene reasons, we’re unable to accept returns of products that have been opened or used. Please visit our Shipping + Returns page for full details.
Where are Voléa products made?
Our products are made in the UK and thoughtfully selected to become part of the Voléa ritual.